At Chatook, your privacy is not just a feature. It is the foundation of everything we build. This policy explains how we handle your data, and more importantly, how we do not.
1. Information We Do Not Collect
Let us start with what matters most. We do not collect:
- Personal identification information - We do not require names, emails, or phone numbers to use Chatook
- Messages or conversation content - Your chats are not stored on our servers after you disconnect
- User profiles or accounts - There are no accounts, no profiles, nothing to track
- Location data - We do not track where you are
- Device fingerprints - We do not identify your specific device
- Browsing history - We do not track what rooms you visit or how long you stay
2. Information We Do Collect
To keep Chatook running and safe for everyone, we collect minimal technical data:
- Anonymous usage statistics - General data like how many people are online, which helps us manage server load
- Error logs - Technical errors that help us fix issues, with no personal data attached
- IP addresses for moderation - Temporary logs to handle reports of harmful behavior, deleted after 24 hours
None of this data can be linked back to you personally.
3. How We Use Cookies
We use minimal cookies for essential functionality:
- Session cookies - These keep you connected while you chat and disappear when you close your browser
- Preference cookies - Optional. Only if you choose to save settings like dark mode
We do not use advertising cookies or tracking cookies. We do not share cookie data with third parties.
4. How We Keep You Safe
Safety and privacy work together on Chatook:
- Moderation - We monitor for harmful behavior to keep rooms safe, but we do not read private conversations
- Reporting - When you report someone, we review only what is necessary to take action
- Banning - We ban harmful users based on temporary IP logs, not personal information
5. Third-Party Services
We use a small number of third-party services to operate Chatook:
- Hosting providers - To keep the site online. They do not have access to chat content
- Analytics - Anonymous, aggregate data only. No individual tracking
We do not sell data to advertisers. We do not share data with data brokers. We do not partner with companies that track users across the web.
6. Data Retention
We follow a simple rule: do not keep what we do not need.
- Chat messages - Not stored. When you disconnect, they are gone
- IP logs for moderation - Deleted after 24 hours
- Error logs - Deleted after 30 days
- Anonymous statistics - Kept indefinitely but contains no personal data
7. Your Rights
Since we do not collect personal data, there is nothing to request, correct, or delete. Your data is yours by default because we never take it in the first place.
If you have questions about what we collect or do not collect, you can contact us at privacy@chatook.com.
8. Children's Privacy
Chatook is not intended for children under 13. We do not knowingly collect data from children. If we discover that a user is under 13, we will ban them immediately.
9. Changes to This Policy
We may update this policy occasionally. If we make significant changes, we will post a notice on the site. The date at the top shows when it was last updated.
We will never reduce your privacy protections without clear notice.
10. Contact Us
If you have questions about this privacy policy or our practices, reach out to us:
We take privacy seriously. If you have concerns, we want to hear them.